Shipping Policy

 

At GiantBigHands, we strive to deliver your embroidered apparel with the utmost care and efficiency. Please take note of our shipping policies to ensure a seamless shopping experience:

How long does it take for my order to arrive?

 All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!

 To double-check ETA’s, check the estimated delivery date on your receipt or reach out to our team at contact@giantbighands.com

1. Production Time:

 For machine-embroidered products: 3-5 business days.
 For hand-embroidered products: 5-7 business days.

2. Shipping Time:

 Estimated shipping time: 7-12 business days.

 Please note that these timelines are indicative and may vary depending on your location and external factors.

3. Total Processing Time:

 Total time for order processing (production + shipping): 12-18 business days

 Please be aware that hand-embroidered items may require additional time due to their intricate craftsmanship.

4. Expedited Shipping:

 Due to the nature of embroidered products, we do not offer expedited shipping services. Our commitment to delivering high-quality, meticulously crafted items takes precedence over speed.

5. Tracking Information:

 Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

6. Shipping Costs:

- Economy shipping:

 $5.99 for orders under $29.99

 $6.99 for orders from $30 to $39.99

 $7.99 for orders from $40.00 to $48.99

 Free Shipping for apparel orders over 49$

- Shipping with insurance (recommended):

 $8.99 for orders under $29.99

 $9.99 for orders from $30 to $39.99

 $10.99 for orders from $40 to $48.99

If you have any further questions or concerns regarding shipping, please contact our customer support team at contact@giantbighands.com.